LEGAL REFERENCE

How zt888 Handles Your Account Data

On this page we set out exactly what zt888 records when you open an account, how your JazzCash, Easypaisa, SadaPay and Raast payment details are handled behind the...

What We CollectHow We Store ItYour ControlsContact Options
zt888 How zt888 Handles Your Account Data

The Rules Behind This Privacy Policy

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY DESK

Reaching Our Privacy Desk

Our privacy desk handles questions about account records, payment trails and data requests daily from 09:00 to 23:00 Pakistan time. Reach us...

In-App Chat Open the chat inside your account and our...
Email Requests Send a written request from the address you...
Account Desk Ask our account desk to walk you through...
HOW WE ENFORCE

How We Keep This Policy Reliable

You should be able to check how a policy is kept, not just read it once. Internally we run a written retention schedule, role-based access to account files...

Retention Schedule

Every record type has a written shelf life, from login logs to payment confirmations. Once that period ends we delete...

Access Controls

Only named roles inside zt888 can open account files, and payment records need a second approval before anyone views them...

Staff Training

Anyone who handles account or payment data finishes a training module on our handling rules, then repeats it each year...

Change Logging

Each edit to this page is logged with a date and a short reason, so you can see when wording...

Local Law Checks

We compare this page against the rules that apply in each supported region and follow the stricter reading where two...

Request Handling

Data requests get a case number and a reply window, so you know when to expect an answer. We confirm...

How This Policy Fits Our Other Pages

Read this privacy policy beside our terms of use, cookie notice and payment terms; together they form one set of rules for your account. Each page is drafted...

Terms of Use
Our terms of use cover account conduct, while this policy covers what we record and why. Read them together for the full picture of your relationship with zt888.
Cookie Notice
A separate cookie notice explains the small files that keep you signed in and remember your language choice. This page explains what those files feed into once they reach our systems.
Payment Terms
Payment terms describe how JazzCash, Easypaisa and SadaPay transfers are accepted and returned, while this policy explains the transaction data we keep beside them, and for how long.
Account Closure
If you close your account, the closure page sets out what ends straight away and which records stay on file for legal reasons. This policy names those record types.
Marketing Consent
Consent switches on the marketing page decide whether we contact you about campaigns, and this privacy policy explains how that choice is stored and how you change it.
Complaints Path
If something goes wrong with your data, the complaints path lists the steps and timeframes we work to. Escalation contacts sit on the same page as our privacy desk.
Language Versions
We publish this privacy policy in English for Pakistan readers. If we translate it, the English wording stays the reference text whenever two versions appear to differ in meaning.

What This Page Shows You

Everything on this page is arranged so you can find an answer without hunting. A plain-language summary comes first, then a table sets out what we...

Plain-Language Summary

The opening block gives you the short version before any legal wording starts, so you can decide in seconds whether the rest of the page matters to you.

Data Table

A single table lists each record type beside the reason we hold it, so you can trace one item from signup to deletion without jumping between paragraphs on the page.

Retention Column

Every row shows how long we keep that data and what happens at the end of the period, whether the record is deleted, anonymised or held for a legal reason.

Contact Block

Support channels and hours sit together in one block, so you can pick chat, email or a ticket without searching the page for a way to reach us.

Change Date

The footer carries the date of the last wording update, so you can tell at a glance whether anything moved since your previous visit to this privacy policy.

Language Toggle

A language switch keeps the English text as the reference version while letting you read the same policy in another script, with both sides updated from one source file.

Questions About Your Privacy

We keep your name, mobile number, address and the login records made each time you sign in. Payment confirmations from JazzCash, Easypaisa, SadaPay or Raast sit beside your account.

Studios receive the round data needed to settle a session, not your name or payment details. Their share is limited to what a round needs and never touches your wallet records.

A transfer appears as a reference number, an amount and a timestamp inside your account. We do not store your wallet PIN or your full wallet balance anywhere on this side.

Yes, and you can ask from the app or by email. We confirm your identity first, then reply with a file covering your account, activity and support history.

Login logs and payment confirmations follow set retention periods, after which we delete or anonymise them. Records tied to a live dispute or a legal duty stay until that matter closes.

We update the wording, move the change date in the footer and flag the edit where it affects how we handle your data, so you can read it before continuing.